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Whatsapp crashes just days after Facebook's £10billion takeover

Facebook executives must have been embarrassed last night as their latest acquisition Whatsapp was down for 3 hours. The guys behind the messaging app revealed that the fault was down to “server errors”.

When Facebook purchased Whatsapp on Thursday the news centred on what the message app could do to connect Facebook to younger users who have been leaving their service. This sort of mistake won’t help Facebook to achieve its goals.

Yesterday, the app’s chat conversation screen, which is used by 450 million people worldwide, just showed an asterisk and carried the message “connecting”. Users who checked the system status screen were told that the system was down. Twitter was used to announce “Sorry we currently experiencing server issues. We hope to be back up and recovered shortly.” Whatsapp used their @wa-status account twitter account nearly three hours later to say: “WhatsApp service has been restored. We are so sorry for the downtime...”

Users also took the Twitter to find out what was happening. Olympic medal-winning diver Tom Daley tweeted: “Anyone else's WhatsApp stopped working?” and Software engineer Chris Sedlmayr wrote: “Anything that can "go down" shouldn't be relied on. Plenty of decentralised ways to message, they can't go down as such.” Mathew Ingram, another dissatisfied Whatsapp user joked: “WhatsApp undergoes some downtime, as founders are too busy counting out their Facebook billions one bill at a time.”

The Facebook deal that was announced on Thursday values Whatsapp at £10billion. It’s made up of $4billion in cash (£2.4billion) and a further $12billion in Facebook shares (£7.18billion). After paying that sort of money, Facebook execs must have been a bit worried when their new service broke down last night.

No one at Facebook or Whatsapp has commented on the downtime although an apology would be good. As would an assurance that the acquisition won’t affect the service that 450 million users rely on.

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