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What to do if one of your computers is affected by DNS Changer

Even though it first surfaced back in 2007, the malware DNS Changer is still in the news even today. Originally, the purpose of the malicious software was to hijack the web browsing of those using infected machines so as to generate clicks to various websites in order to generate revenue for the malware's authors.

While the sites themselves didn't necessarily carry any malicious code, it was a problem that proved to be massively irritating for those who lacked the technical knowledge to fix it for themselves.

Due to the nature of the problem, when the FBI finally discovered the rogue servers causing the issue in 2011, they realised that simply turning the servers off could potentially remove thousands of people's internet access. So instead they created new temporary servers and issued notice that people should have DNS Changer removed from their systems as soon as possible.

On July 9th 2012, those servers were deactivated. This means that if you were infected with DNS Changer and didn't manage to remove it from your system, you will have no access to the internet on the infected machine any more. This is, obviously, a problem.

Fortunately it's easily removed if you know what you're doing - and even if you don't we're going to show you where you need to go and what you need to do right here.

Obviously, since your computer will no longer be able to connect to the internet, you're going to need to use another system. Then the next thing you need to do is point your browser at www.dcwg.org/fix. This page contains a list of instructions, tools and information on how to clean up your computer.

If you don't think you are able to follow the instructions, or you're afraid to make any changes to your computer's configuration unless you make the problem worse, then we recommend calling into your local computer repair store and asking them if they fix the DNS Changer problem. If they're worth their salt they'll know exactly what you're talking about and will tell you whether or not they offer a cleaning service.

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